Category: Guerilla Marketing
February 26th, 2018

Marketers who take a stand: what’s the downside of declaring a clear point of view?

Days after another school shooting, the Daily Caller attacks U.C. Hastings for raising universal questions of justice and the need for strengthened gun control laws.

The University of California Hastings College of the Law’s “For Justice” advertising campaign took center stage last week in the aftermath of the Parkland, Florida school shooting.

The conservative Daily Caller claimed Hastings is violating its charter by asking “political” questions in its advertising. 

Looking for a moment beyond the incredibly insensitive timing of the article—published within days of the massacre at Marjory Stoneman Douglas High School, we question the Daily Caller’s central premise – that questions about “justice” are an unacceptable topic to raise…at a law school.

Amber Athey’s article “California Law School Promotes Pro-Abortion Messages” offers this critique:

The University of California, Hastings College of the Law is promoting left-wing political messages in a year-long campaign that may violate its own policies as a state institution… The law school’s campaign, which began in July of 2017 and is titled “This Is Why We Work For Justice… address[es] that core principle of ‘doing justice’ with questions generated through conversations with our students, faculty, staff & alumni.”

For one portion of the campaign, UC Hastings posted blatantly political statements about abortion, gun rights, immigration and taxes on street poles throughout the city of San Francisco. One such banner claims, “A uterus is more heavily regulated than an assault rifle”

Athey goes on to quote Joseph Shashaty, the student president of Hastings Republicans as:

“Advertising clearly partisan views tells conservatives that Hastings only welcomes those views,” Shashaty explained. “Why else would they commit to paying for those advertisements if counter viewpoints were embraced?” “The so-called ‘For Justice’ campaign sent a clear message: UC Hastings is more interested in controlling the narrative than encouraging dialogue on campus,” he said. “These advertisements are 100% political. They are not based in fact, but they were produced to induce a political reaction.”

From a communications perspective, the Daily Caller’s article does raise an interesting question: When are the merits of a controversial point of view worth a potential backlash?

At Mortar we never stop urging marketers to make smart decisions about their product, and to focus their communications on the “A-ha Moment” their decision provokes.

So, we thought you might be interested in our decision-making process in this particular case.

 

Hastings is in a tough neighborhood when it comes to competition. U.C. Berkeley’s Boalt Hall to the east, Stanford Law to the south. We weren’t going to coast on our reputation, or outspend either of those Goliaths. So, we studied our client. We worked to understand what, specifically, was different about a Hastings degree. What it was about Hastings that set them apart. What we found was this: Hastings is the oldest law school in the University of California system, with a history of working for justice that goes back 140 years. Most recently it was Hastings lawyers who rushed to SFO to help immigrants navigate the White House’s 2017 travel ban. Hastings grads have always been first on the scene – literally standing up for justice.

If ever there were an A-ha Moment, that’s one.

A program that is forthright in its mission of educating others so they can go on to tackle the most contentious issues of our time attracts a special kind of student. Students who are more likely to be motivated by a social conscience and perhaps just a little less interested in a huge paycheck. Such students will lean towards public practice and the bench—an area of strength for Hastings graduates.

Now that’s not to say Hastings does not graduate attorneys with interests elsewhere. Or indeed, that Hastings is not interested in alternative views or those with challenging opinions. On the contrary, Hastings would be one of the first to declare its interest in students of all viewpoints.

Neither does it imply that students’ views might not change after graduation.

But it does carve out a strong point of view for Hastings the educator: because Hastings is more than just a place to get a law degree. Hastings is bold about its educational mission. And Hastings is not shy about inviting controversy and passion into the classroom.

And that’s an idea worth raising a little hell about. That kind of shoe-leather-on-the-streets approach to justice is an idea worth talking about—in bold, possibly controversial terms.

Did we think it would please everyone? Of course not. Is it proving to be worth it? Absolutely.

Hastings’ tiny, no-budget campaign — executed on their website and supported by a relatively small number of street banners with limited distribution in the city of San Francisco — has generated a massive amount of attention. Posts about the campaign on various social media outlets have generated engagement from nearly 40,000 individuals.

Now, we could easily stop there. We could say “We got our client attention, our work is done,” and pat ourselves on the back. After all, we’re marketers, not policy-makers. But we think the Daily Caller misses the mark philosophically as well as factually.

The campaign does not violate the University’s charter.

It does not misrepresent the truth.

And it is in no way inappropriate for a law school to advertise the fact that it fights for justice – particularly when that law school’s 100+ year-old motto is “Fiat Justitia”  – “Let Justice Be Done.”

Some students see “For Justice” and feel connected to an institution that is sympathetic to their desire to change society. Others will be passionate about a particular issue (we heard a lot about women rights from the Hastings’ students we interviewed).

Some are drawn to the possibility of active, passionate debate and a classroom experience that is invigorating and insightful—mimicking the experience of pleading your case in court.

And yes, some are turned off by a tone that might be seen to imply there is a lot wrong about how we sell guns, treat the unborn, what we do with immigrants, or care for our environment. The campaign forces viewers to face uncomfortable truths, and implies that Hastings may force them to defend their views in front of uncomfortable people.

Isn’t that what law school is for?

Our point is this: A-Ha Moments are not without risk.

This one made us all take a deep breath. But in the end, we knew we’d brought the right kind of attention to a client with zero budget and massive competition. We did it honestly. And we did it by bringing our client’s true strengths to the fore. Did the work please everyone? Obviously not. Is that scary? Definitely. Was it worth it? Absolutely. We’re grateful for a client willing to take risks. For an opportunity to stand up for the idea of justice. And for the chance to prove that great ideas don’t need a huge budget to have a huge impact. That’s what A-Ha Moments can do.

See the entire campaign here.

The views expressed here are my own (Mark Williams, the CEO and Founder of Mortar). They do not necessarily reflect the views of U.C. Hastings or the Mortar team.

September 25th, 2015

A couple of kegs, a few dozen legs, and a guy with a camera. What could go wrong?

It was our turn to host the local agency mixer, Kegs with Legs, last night. So we rolled in a food truck, swapped out our front desk for a bouncer with a thingy in his ear, and told HR to act as blind as humanly possible.

The bass dropped and the rest is history.

It was back to business as usual this morning. Except with that vague fragrance of a fraternity floor on a Sunday morning, and a slightly less vague memory of monkeys getting intimate in the photo booth (there’s evidence, unfortunately).

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Big thanks to Ad 2 SF and the Egotist for facilitating inter-agency co-operation through the mass consumption of beer!

Also, thanks to Sean Cope Photography for taking one for the team and documenting the monkey business.

January 21st, 2015

Mortar’s Work. Spread the News, or Pour Some Booze?

When you go to museums it usually involves learning about something or someone else. The Exploratorium’s new Science of Sharing exhibits are something completely different. You actually learn about yourself. Will you like what you learn about “you”?

Ponder that, people.

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Do you act for the common good, or your own good?

 

Over the past few months, we partnered with the Exploratorium to promote the exhibits to the entire Bay area. But first we had to learn everything we could about The Science of Sharing. We were taught that similar to chemistry and physics, there’s also a science behind human thought and behavior. The Science of Sharing exhibits take societal challenges—like trust, cooperation and competition—and turns them into fun, problem-solving activities and experiences.

During our concept phase, lightning struck. The aim of the exhibits is to generate discussion and provoke thought around why we do the things we do, right? So why not create ads that do just that? Get Bay Area residents to ponder their behavior right in their native environment.

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This billboard was placed at the 101/80 ramp in San Francisco, a hotbed for road rage.

 

From bus shelters to digital billboards to coffee sleeves, we sure got people pondering. The units even featured a hashtag (#SocialDilemma) so they could weigh in on why they do the things they do. But we went way beyond just ads. We also made the discussion mobile by taking over San Francisco MUNI trains and turning them into “Conversation Cars.”

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Our Conversation Cars turned passengers into ponderers.

 

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Each Conversation Car posed questions that were relevant to a rider’s experience and got people contemplating while commuting. Do you put your bags on the seat, or at your feet? Should you just sit there, or is it okay to start talking to strangers? Is MUNI a call-free zone, or do you blab loudly and incessantly on your phone during the entire trip, annoying riders that are even three cars away? (Not that we’re judging.)

We also posed San Francisco denizens with perhaps one of the most pressing dilemmas of our times…especially in a city where the dogs outnumber the children.

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We created quite a movement.

 

A guerrilla-style marketing attack in the form of hundreds of pieces of fake dog poop scattered in San Francisco parks and on city streets was launched last week. Each “land mine” featured a sign asking passers-by if they’d clean up after their dogs if no one was around. The stunt was so attention-grabbing that our plastic poop propaganda pieces became collector’s items as people scooped them up and carried them home.

Also running are the following radio spots we produced for Pandora. There’s no judgment here.

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Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

 

The Science of Sharing exhibits are open now at the Exploratorium, so head over to Pier 15 and get baffled by your own behavior.

And the next time you’re merging onto the Bay Bridge, eating a curry dish on BART, or taking Fido out to do his business, don’t be surprised if you hear a little voice in your head asking, “Why do you do what you do?”

(For those keeping score, the answer to the question in the headline of this post is: BOTH.)

March 22nd, 2013

Unexpected Solar Eclipse? Or Eat24 and Snoop Lion’s Giant, Billowing Cloud Of Awesome?

What’s going on? Is this a giant, unexpected solar eclipse? Were the Mayans right after all? Oh. No. Wait. It’s just Eat24’s giant cojones, blocking out the sun. Taking the D.I.Y. ethos to new heights, they just decided to show up at SXSW with a giant bag of weed and a camera and oh, hey, is that Snoop Lion? Yes. Yes it is.

 

Snoop gets familiar with the Eat24 App. And guess who is now the Official Sponsor of Snoop’s (quite likely prodigious) Munchies? It’s perhaps the greatest product demonstration since the old Master Lock ad from the 1970’s. Well done.

August 31st, 2012

Slip The Surly Bonds Of Earth. (Bring Bacon.)

 

Remember Pigs In Space?

Our pals at Bacon Salt did. And, from the Department Of “Damn, We Wish We’d Thought of that,” it inspired them to redefine the term “product launch.” As in, Bacon Salt is blasting into frickin’ space.

(OK,  more like, “they tied a cooler to a weather balloon.” Still…pretty rad.)

 

Behold Spacon-1, Interstellar Pork Delivery Vehicle – coupled to a 100,000 ft-rated weather balloon, equipped with a parachute system for re-entry, GoPro camera to record flight and GPS tracking device for recovery.

 

Sadly, the launch vehicle suffered a mission failure. (It popped.)

But still, they got to wear spacesuits.

We especially enjoyed Mission Control’s reaction to the vehicle failure:

Mortar salutes you, Bacon Salt. Today, bacon has reached out, and touched the face of God.

(Who, quite likely, would now liketh a washcloth.)